Privacy policy

SoberNSound Privacy Policy

Last updated: 29/05/25

At SoberNSound, your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

 

 

1. 

Who We Are

SoberNSound is a UK-based online store selling sober lifestyle products, including clothing and accessories. Our website is hosted on Shopify Inc., which provides the e-commerce platform we use.

 

 

2. 

What Personal Information We Collect

When you visit our site or make a purchase, we collect the following types of information:

  • Identity & Contact Data: Name, email, phone number, billing/shipping address

  • Transaction Data: Payment information (processed securely via third-party gateways like Shopify Payments or PayPal)

  • Device Information: IP address, browser type, time zone, cookies, and browsing behaviour (via cookies/analytics tools)

  • Marketing Preferences: Your consent to receive newsletters or promotional emails

 

 

3. 

How We Use Your Information

We use your data to:

  • Process and fulfil orders

  • Communicate with you about your purchase

  • Screen for fraud or security risks

  • Provide relevant updates or promotions (only if you opt-in)

  • Improve our website and shopping experience

We do not sell your personal information, and we only use it to support your experience with SoberNSound.

 

 

4. 

Sharing Your Information

We may share your information with trusted third parties who help us run our store:

  • Shopify (website host and payment infrastructure)

  • Email marketing tools (e.g. Shopify Email or Klaviyo)

  • Analytics tools (e.g. Google Analytics, Meta/Facebook if ads are used)

  • Fulfilment partners (to deliver your items)

Each partner is required to comply with data protection laws.

 

 

5. 

Cookies

We use cookies to:

  • Keep your shopping cart active

  • Understand browsing behaviour

  • Improve performance and design

You can control or disable cookies through your browser settings.

 

 

6. 

Your Rights (UK & EU GDPR)

If you are a UK or EU resident, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Withdraw consent to marketing at any time

  • File a complaint with the Information Commissioner’s Office (ICO) if concerned

To exercise these rights, contact us at: [insert your email — e.g. support@sobernsound.com]

 

 

7. 

Data Retention

We retain your order information unless and until you ask us to delete it. For legal and tax purposes, we may hold certain records for longer.

 

 

8. 

Third-Party Links

Occasionally, we may link to external platforms (e.g. Instagram). Once you leave our site, we are not responsible for the privacy practices of those websites.

 

 

9. 

Changes to This Policy

We may update this policy occasionally to reflect changes in legal or operational practices. The latest version will always be posted here with a revised “Last updated” date.

 

 

10. 

Contact Us

Questions or concerns?

Email us at: sobernsound@gmail.com